Terms and Conditions

When you come in for a treatment with Brazilian Butterfly you acknowledge that Brazilian Butterfly salons will store your details in their database and that you may be communicated with from time to time.

For the full privacy details visit www.brazilianbutterfly.com/privacy-policy.

You understand that Brazilian Butterfly salons or individuals reserve the right to refuse treatment if they have health and safety concerns.

You also acknowledge that some beauty services may incur side effects. While Brazilian Butterfly does everything possible to avoid this, the salon or individual offering the treatment accepts no liability and all treatments are at the choice of the client.

Brazilian Butterfly Website Terms of Use

1. Introduction

The conditions of use of the Brazilian Butterfly website (www.brazilianbutterfly.com) and App (Sites) include these terms, our Privacy Policy, and any other terms and conditions that appear in or are linked to or from the Sites (Terms). These terms govern your use of, and access to, the site.

By using or accessing any part of the site you agree to be bound by these terms.

2. Content

The sites and their content are subject to copyright and other intellectual property rights.

These rights are owned by Brazilian Butterfly Pty Ltd (ABN 24 196 416 066) or its related entities (Brazilian Butterfly, we, us, our), or in the case of some material, a third party.

You must not otherwise reproduce, transmit (including broadcast), communicate, adapt, distribute, sell, modify or publish or otherwise use any of the material on a Site, including audio and video excerpts, except as permitted by statute or with our prior consent.

Our sites include registered trademarks and other marks that are otherwise protected by law. You may not use our trademarks without our consent.

The site may contain links to third-party sites. The links are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement by us of the site or the information, products or services provided at those site. You access those site and use the information, products and services made available at those site at your own risk.

For media enquiries please see the “contact us” section of our website www.brazilianbutterfly.com.

3. Use of the site

You must not:

Use the site (including any of Brazilian Butterfly’s social media sites) for any activities, or post or transmit to via the sites information or materials, which breaches any laws or regulations, infringes a third party’s rights or privacy, or which are contrary to any applicable standards or codes.

Interferes with other users, or defames, harasses, threatens, bullies, or offends any person, or which inhibits any other user from using the site; or is obscene, indecent, discriminatory, inflammatory or pornographic or which could give rise to civil or criminal proceedings.

Use the site to send unsolicited commercial or bulk electronic messages.

Make any fraudulent or speculative enquiries, reservations or requests using the site.

Provide false information when booking or purchasing or changing your customer details.

Tamper with, hinder the operation of or make unauthorised modifications to the site;

Knowingly transmit any virus or other disabling feature to or via the site;

Link to content on the sites without our consent

Attempt any of the above acts or permit another person to do any of the above acts.

4. Social Media

Brazilian Butterfly uses social media sites (e.g. Facebook) but these may change over time. We reserve the right to cease any such sites in our discretion. Our own Sites may also include social media functions, including user reviews, ratings, forums, and the ability to interact with other users.

Third party social media sites will also be governed by their own particular terms of use.

Brazilian Butterfly does not necessarily endorse, support, sanction, encourage, verify or agree with any comments, opinions or statements posted by any users or members on site or Brazilian Butterfly’s social media sites. Any information or material placed online by users, including advice or opinions, is the view and responsibility of those users and does not necessarily represent our views.

Users must not post or upload any comment, content or link to the site or Brazilian Butterfly’s social media sites which does not comply with these Terms, including if it is defamatory, harassing, bullying, indecent or inflammatory.

Brazilian Butterfly may moderate user-posted content and may remove any content that, in Brazilian Butterfly’s opinion, is inappropriate. While we review content regularly, there may be times when inappropriate content is viewable before it can be removed.

Brazilian Butterfly does not undertake to inform users when such content has been moderated or removed. Brazilian Butterfly may provide warnings or otherwise block or suspend users or their accounts in our sole discretion.

Where you post or submit content to a site, you warrant that you:

  • Have the permission of the person/s appearing in the content to submit it to the Site, and for them and their image or likeness to be subject to these Terms, including use by Brazilian Butterfly and Brazilian Butterfly’s Privacy Policy; and
  • Have the right to submit the content (including copyright); the content is your own original creation and that you unconditionally and irrevocably consent to any act or omission which might infringe any moral rights you may have in the content (as defined in the Copyright Act 1968).

Brazilian Butterfly may copy, reproduce, publish, display, alter or distort user-submitted content, and use it for any purpose, (including without limitation, any future promotions or campaigns involving Brazilian Butterfly) at any time in the future, and via any media;

Brazilian Butterfly does not accept any responsibility or liability where content is downloaded from the Sites, nor in relation to any matters after such download. Third parties may comment on, link to, re-post, or otherwise deal with the user-submitted content once it is submitted, and Brazilian Butterfly does not accept any liability for such actions; and

Any personal information you provide about yourself, or the person/s appearing in user-submitted content, may be used by Brazilian Butterfly to conduct campaigns, research and marketing activities (including informing you about special offers from Brazilian Butterfly, and to become part of databases maintained by Brazilian Butterfly or its associated entities), and otherwise be used in accordance with Brazilian Butterfly’s Privacy Policy.

5. Privacy

See the Brazilian Butterfly Privacy Policy at: https://www.brazilianbutterfly.com/privacy-policy/

6. Cookies

Cookies are small pieces of information captured when your device is used to access online content. Brazilian Butterfly’s Privacy Policy outlines how we use cookies. If you disable cookies on your browser or device, you may not be able to fully experience all features of the Sites.

7. Liability

Brazilian Butterfly makes no representations or warranties of any kind, express or implied as to the operation of our Sites or the information, content, materials or products included on our Sites, except as otherwise provided under applicable laws.

Neither Brazilian Butterfly, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages arising out of, or in relation to, the use of our Sites or sites linked to our Sites. This limitation applies to direct, indirect, consequential, special, punitive or other damages suffered, as well as damages for loss of profits, business interruption or the loss of data or information.

You assume all risk of use of all features of a site. You release Brazilian Butterfly of all responsibility for any consequences of their use.

By continuing to access our site you agree that your access to, and use of, them is subject to these terms and all applicable laws, and is at your own risk.

Our site and their contents are provided to you on “as is” basis; our Sites may contain errors and inaccuracies and may not be complete or current. We cannot guarantee our Sites will always be available or fault- or virus- free.

8. Updates and Termination

Brazilian Butterfly may vary these Terms at any time. By continuing to use the Sites you consent to any variations. It is your responsibility to regularly check these Terms for any variations.

At any time, we may, in our sole discretion, suspend or terminate the access to the Sites for any user without notice for any reason, including but not limited to a breach of these Terms. Suspension or termination shall not affect either party’s rights or liabilities.

Brazilian Butterfly may disclose any information we may have about a user in relation to an investigation or allegation that your use of the Sites breaches these Terms or any applicable laws.

Brazilian Butterfly may identify or bring legal action against any person who is or may be breaching these Terms, including obtaining injunctive relief.

9. Jurisdiction

These terms and the site are governed by and construed in accordance with the State of Victoria, Australia. If a dispute arises from these Terms, you agree to submit to the nonexclusive jurisdiction of the courts of Victoria, Australia.

The site may be accessed in Australia and overseas. We make no representations that the site complies with the laws (including intellectual property laws) of any country outside Australia. If you access the site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.

10. Bookings

Bookings are at our discretion; we reserve the right to refuse a booking and/or service.

11. Pre-Payment Policy

Brazilian Butterfly salons are committed to ensuring our clients are delivered service excellence; Everybody, every day, every time, without fail – no exceptions.

Your appointments are specially reserved for you, so whilst we appreciate that life can sometimes get in the way of an appointment, we require a minimum of 24 hours notice when rescheduling your appointment. You may be required to pay a non-refundable deposit which will be credited towards your treatment.

As a courtesy, our salons will provide a reminder SMS prior to your scheduled appointment, for you to confirm your booking. It is requested that you contact the salon should you need to reschedule your appointment for an alternate time.

For a reschedule or cancellation whereby 24 hours notice has not been provided, we may require a pre-payment for your next visit.

12. Terms and Conditions – Service packages

A package is defined as multiple services purchased at a discounted price to be redeemed at a future booking. All packages must be paid in full at the time of purchase. Payment of your package is deemed to be an acknowledgement of these terms and conditions.

All Brazilian Butterfly packages are non-discountable and cannot be combined with any other promotional offer.

Brazilian Butterfly packages are non-transferable.

All remaining services from a package purchase must be redeemed in the salon in which the purchase is confirmed. The package purchase confirmation received by email is not transferable to any other person or salon.

Personal identification may be required when redeeming a package.

All Brazilian Butterfly packages expire 24 months from the date of purchase.

No change of mind refunds will be issued under any circumstances.

These terms and conditions may be amended at any time and without notice.

13. Gift Card Policy

Gift card is to be used for the purchase of goods and services at Brazilian Butterfly and is not redeemable for cash and cannot be used in conjunction with any other offer/voucher. Gift card is valid for 3 years after issue date. Gift card must be surrendered at time of appointment. No change is given and any balance that remains on the card can only be used in whole or part against future purchases. This gift card can only be redeemed at participating Brazilian Butterfly salons. Lost or stolen cards will not be replaced or reissued. 

14. Afterpay at Brazilian Butterfly

Afterpay is only available at participating salons

Terms and Conditions – Hampton Renovation Offer


  • Offer can only be redeemed at Brazilian Butterfly Armadale, Frankston, Oakleigh salons. Not available on packages.
  • Cannot be used in conjunction with any other offer or discount. 
  • Afterpay minimum spend $99.00 
  • To redeem, please mention “Hampton Renovation Offer” at the time of booking. Can only be redeemed once.
  • Offer cannot be transferred and is only redeemable by the recipient. 
  • Offer ends 31st July 31st 2023.
  • These terms and conditions may be amended at any time and without notice.